18 months ago I and my fellow directors approached HouseManage™. We had a bad experience with a managing agent in London. With HouseManage™ we have enjoyed a clearly different and refreshed service. They are extremly professional and always address all request in a timely manner. Our Block comprises 180 units and throughout the tender process (that includes four potential new agents) HouseManage™ was a standout winner for offering their dedicated services, they have improved the site’s management to a great extent and made our work easy.
The HouseManage™ team is very professional and easy to work with. They are transparent and completely open in setting their fee- with no extra charges they set up a fair price. Also, when it comes to a new expenditure they thoroughly do through the tender to offer the best value from the service charge. Overall it was a great experience!
When things go wrong (for example, burst pipes) they frequently go above and beyond the normal call of duty to get things rectified as quickly as possible.
HouseManage™ put extra effort when things go wrong, they try to rectify things as soon as possible. Overall, appointing HouseManage™ has been the best decision we’ve ever made for the site. This sentiment was fully endorsed by the 20+ leaseholders that attended the AGM last year, who all agreed that HouseManage™ was doing an excellent job at managing the site.”
Honestly, appointing HouseManage™ has been the best decision for our company. The work done by the team is highly appreciated and was fully endorsed by the 20+ leaseholders that attended the AGM last year. It was a great experience working with such a dedicated team.